Head Change Privacy Policy

Last Updated: September 4, 2025

This Privacy Policy explains how Head Change AI LLC ("Head Change," "we," or "us") collects, uses, and discloses information about you when you access or use our website, mobile applications, and other online products and services (collectively, the "Service"), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. We may change this Privacy Policy from time to time.

What Information We Collect

When You Interact With Us We collect information when you create an account, use Head Change sessions, contact support, participate in surveys, make purchases, or engage with us on social media. This includes: - **Basic details:** name and email address - **Payment info:** billing information when you purchase subscriptions - **Account setup:** password and any preferences you set - **Your feedback:** responses to surveys or messages you send us .

When You Use Head Change As you use our service, we automatically collect: - **How you use the service:** which features you access and how often - **Purchase details:** what you bought, when, and payment amounts - **Technical data:** your browser type, device info, IP address, and when you visit our site - **Device details:** your phone or computer's operating system, model, and identifiers - **Support conversations:** records of chats or messages when you contact us

Information We Create Based on your activity, we generate: - **Your unique ID:** an identifier we assign to your account - **Location estimates:** approximate location based on your IP address

From Other Sources We may receive information from: - **App stores:** purchase details when you download our app or buy subscriptions - **Google Sign-In:** your name, email, and profile photo when you use Google to log in - **Website cookies:** data from tracking technologies on our site

Google Sign-In When you choose to sign in with your Google account: - Google shares basic info with us (your name, email, and profile picture) - We don't get your Google password or access to other Google services - Google's Privacy Policy also applies to this sign-in process - You can disconnect Head Change from your Google account anytime through your Google settings

Our Privacy-First Approach

Head Change is designed with privacy by default.**  - **We do not store full conversation details** from your Head Change sessions - **We only retain minimal, non-identifying information** (such as card selections and session keywords) and only if you explicitly opt in - **Your emotional reflections are processed in real-time** and not saved to our databases This approach means we have less data about you than most other services, which inherently protects your privacy.

Snapshot Storage (Optional) If you choose to save a "snapshot" of your Head Change session, you are explicitly agreeing for us to store and access this information. When you save a snapshot: - **You consent to data storage** of your session summary, card selection, and reflection insights - **This information is linked to your account** (if you have one) or stored with a unique identifier - **You can delete saved snapshots** at any time through your account settings or by contacting us - **We may use aggregated snapshot data** (with identifying information removed) to improve our Service - **Saved snapshots are subject to the same security measures** as all other data we store You are never required to save snapshots to use Head Change, and you maintain full control over this optional data storage.

How We Use Your Information We use the information we collect to: - **Run and improve Head Change:** provide the service, fix bugs, and develop new features - **Process payments:** handle subscriptions and purchases - **Communicate with you:** send receipts, account updates, and customer support responses - **Marketing:** share news about Head Change and ask for feedback (you can opt out anytime) - **Analytics:** understand how people use our service to make it better - **Security:** prevent fraud and protect our service and users - **Legal compliance:** meet tax requirements and other legal obligations - **Research:** create anonymous data to improve our service - **Personalization:** customize your experience and show relevant ads on other platforms

When We Share Your Information We may share your information in these situations: - **Service providers:** companies that help us run Head Change (payment processors, email services, analytics, etc.) - **Professional advisors:** lawyers, accountants, and auditors (under confidentiality agreements) - **Legal requirements:** when required by law, court orders, or to protect safety - **Business transfers:** if Head Change is sold or merged with another company - **Your consent:** when you explicitly agree to share information - **Safety:** to protect Head Change, our users, or the public from harm We may also share anonymous, aggregated data that cannot identify you.

Advertising and Analytics We work with other companies to show ads and analyze how our service is used. These companies use cookies and similar technologies to track your activity across websites. You can opt out of targeted advertising through your browser settings or by visiting industry opt-out pages like www.aboutads.info/choices (EU users: www.youronlinechoices.eu).

Data Security and Storage Head Change is based in the United States. We and our service providers may process your information in countries that have different data protection laws than your home country. When required by law, we use appropriate safeguards to protect your data during international transfers.

Your Privacy Rights You can update your account information by logging in or contacting us at clarity@headchange.ai. You have the right to: - **Know** what information we have about you - **Access** your information (including getting a copy) - **Correct** wrong information - **Delete** your information - **Opt out** of targeted advertising and data "sales"

How to Exercise Your Rights Email us at clarity@headchange.ai to make any of these requests. We won't discriminate against you for exercising your privacy rights. You can opt out of targeted advertising by adjusting your browser or mobile device settings.

Your Choices

Email Communications Unsubscribe from marketing emails by clicking the unsubscribe link or updating your account preferences. We'll still send important account messages.

Mobile Notifications Turn off push notifications in your device settings anytime.

Data Retention We keep your information only as long as needed for the purposes described in this policy, unless the law requires us to keep it longer. Given our privacy-first approach, we keep much less data than most other services.

California Residents: California users have specific rights under state privacy laws. Visit our page here for details.

International Users If you're in the European Economic Area, Switzerland, or United Kingdom, additional privacy rights may apply under local data protection laws. Head Change AI LLC is the data controller for your information.

Contact Us If you have any questions about this Privacy Policy, please contact Head Change by email at clarity@headchange.ai. **Head Change AI LLC** **(Correspondence Only) 4695 MacArthur Court 11th Floor, Suite 1100 Newport Beach, CA 92660** Email: clarity@headchange.ai Website: headchange.ai

Head Change Privacy Policy

Last Updated: September 4, 2025

When You Interact With Us We collect information when you create an account, use Head Change sessions, contact support, participate in surveys, make purchases, or engage with us on social media. This includes: - **Basic details:** name and email address - **Payment info:** billing information when you purchase subscriptions - **Account setup:** password and any preferences you set - **Your feedback:** responses to surveys or messages you send us

This Privacy Policy explains how Head Change AI LLC ("Head Change," "we," or "us") collects, uses, and discloses information about you when you access or use our website, mobile applications, and other online products and services (collectively, the "Service"), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. We may change this Privacy Policy from time to time.

When You Use Head Change As you use our service, we automatically collect: - **How you use the service:** which features you access and how often - **Purchase details:** what you bought, when, and payment amounts - **Technical data:** your browser type, device info, IP address, and when you visit our site - **Device details:** your phone or computer's operating system, model, and identifiers - **Support conversations:** records of chats or messages when you contact us

Information We Create Based on your activity, we generate: - **Your unique ID:** an identifier we assign to your account - **Location estimates:** approximate location based on your IP address

From Other Sources We may receive information from: - **App stores:** purchase details when you download our app or buy subscriptions - **Google Sign-In:** your name, email, and profile photo when you use Google to log in - **Website cookies:** data from tracking technologies on our site

Google Sign-In When you choose to sign in with your Google account: - Google shares basic info with us (your name, email, and profile picture) - We don't get your Google password or access to other Google services - Google's Privacy Policy also applies to this sign-in process - You can disconnect Head Change from your Google account anytime through your Google settings

What Information We Collect

Our Privacy-First Approach

**Head Change is designed with privacy by default.**  - **We do not store full conversation details** from your Head Change sessions - **We only retain minimal, non-identifying information** (such as card selections and session keywords) and only if you explicitly opt in - **Your emotional reflections are processed in real-time** and not saved to our databases This approach means we have less data about you than most other services, which inherently protects your privacy.

How We Use Your Information We use the information we collect to: - **Run and improve Head Change:** provide the service, fix bugs, and develop new features - **Process payments:** handle subscriptions and purchases - **Communicate with you:** send receipts, account updates, and customer support responses - **Marketing:** share news about Head Change and ask for feedback (you can opt out anytime) - **Analytics:** understand how people use our service to make it better - **Security:** prevent fraud and protect our service and users - **Legal compliance:** meet tax requirements and other legal obligations - **Research:** create anonymous data to improve our service - **Personalization:** customize your experience and show relevant ads on other platforms

When We Share Your Information We may share your information in these situations: - **Service providers:** companies that help us run Head Change (payment processors, email services, analytics, etc.) - **Professional advisors:** lawyers, accountants, and auditors (under confidentiality agreements) - **Legal requirements:** when required by law, court orders, or to protect safety - **Business transfers:** if Head Change is sold or merged with another company - **Your consent:** when you explicitly agree to share information - **Safety:** to protect Head Change, our users, or the public from harm We may also share anonymous, aggregated data that cannot identify you.

Advertising and Analytics We work with other companies to show ads and analyze how our service is used. These companies use cookies and similar technologies to track your activity across websites. You can opt out of targeted advertising through your browser settings or by visiting industry opt-out pages like www.aboutads.info/choices (EU users: www.youronlinechoices.eu).

Data Security and Storage Head Change is based in the United States. We and our service providers may process your information in countries that have different data protection laws than your home country. When required by law, we use appropriate safeguards to protect your data during international transfers.

Your Privacy Rights You can update your account information by logging in or contacting us at clarity@headchange.ai. You have the right to: - **Know** what information we have about you - **Access** your information (including getting a copy) - **Correct** wrong information - **Delete** your information - **Opt out** of targeted advertising and data "sales"

How to Exercise Your Rights Email us at clarity@headchange.ai to make any of these requests. We won't discriminate against you for exercising your privacy rights. You can opt out of targeted advertising by adjusting your browser or mobile device settings.

Email Communications Unsubscribe from marketing emails by clicking the unsubscribe link or updating your account preferences. We'll still send important account messages.

Mobile Notifications Turn off push notifications in your device settings anytime.

Your Choices

Data Retention We keep your information only as long as needed for the purposes described in this policy, unless the law requires us to keep it longer. Given our privacy-first approach, we keep much less data than most other services.

California Residents California users have specific rights under state privacy laws. Visit our page here.

International Users If you're in the European Economic Area, Switzerland, or United Kingdom, additional privacy rights may apply under local data protection laws. Head Change AI LLC is the data controller for your information.

Contact Us If you have any questions about this Privacy Policy, please contact Head Change by email at clarity@headchange.ai. **Head Change AI LLC** **(Correspondence Only) 4695 MacArthur Court 11th Floor, Suite 1100 Newport Beach, CA 92660** Email: clarity@headchange.ai Website: headchange.ai

Snapshot Storage (Optional) If you choose to save a "snapshot" of your Head Change session, you are explicitly agreeing for us to store and access this information. When you save a snapshot: - **You consent to data storage** of your session summary, card selection, and reflection insights - **This information is linked to your account** (if you have one) or stored with a unique identifier - **You can delete saved snapshots** at any time through your account settings or by contacting us - **We may use aggregated snapshot data** (with identifying information removed) to improve our Service - **Saved snapshots are subject to the same security measures** as all other data we store You are never required to save snapshots to use Head Change, and you maintain full control over this optional data storage.